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Terms of use



Effective Date: 01 MAY 2025
Last Updated: 01 MAY 2025

Welcome to Gulak Store (https://store.gulakfin.in/), a multi-vendor e-commerce platform where buyers can browse, purchase, and interact with a wide variety of products and sellers. By accessing or using our platform, you agree to comply with the following Terms of Use. Please read them carefully.

1. Acceptance of Terms

By registering, browsing, or transacting on Gulak Store, you agree to be legally bound by these Terms of Use, our Privacy Policy, Refund Policy, and other applicable policies. If you do not agree with any part of these terms, please do not use the website.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website. By using this platform, you confirm that you are legally capable of entering into binding contracts.

3. User Accounts

  • To access certain features, you may be required to register and create an account.

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to provide accurate and updated information.

  • PurnTech reserves the right to suspend or terminate accounts for violation of these terms or misuse of the platform.

4. Marketplace Model

  • Gulak Store operates as a marketplace, hosting multiple independent third-party vendors.

  • Product listings, pricing, and fulfillment are managed by respective sellers.

  • PurnTech is not directly responsible for the quality, legality, or safety of the items sold by third-party vendors.

  • In case of disputes, PurnTech will act as a mediator but final decisions may depend on vendor cooperation and available evidence.

5. User Conduct

You agree not to:

  • Violate any laws, third-party rights, or platform policies.

  • Use the site for fraudulent or unlawful activities.

  • Post false, misleading, or defamatory content.

  • Interfere with the functioning of the platform or disrupt the servers/networks.

  • Use automated tools (bots, scrapers) without permission.

6. Intellectual Property

  • All content including logos, designs, product descriptions, graphics, and software on the platform is the property of PurnTech or its content suppliers and protected by applicable IP laws.

  • You may not copy, modify, distribute, or exploit any content without written permission.

7. Product Listings and Pricing

  • Vendors are responsible for the accuracy of their product listings.

  • Prices are subject to change at any time without notice.

  • PurnTech does not guarantee that descriptions, pricing, or availability are always error-free.

  • If a product is listed at an incorrect price, PurnTech reserves the right to cancel or refuse the order.

8. Order Processing & Payments

  • Orders are subject to vendor confirmation, availability, and timely dispatch.

  • Payments are securely processed through authorized gateways.

  • In case of order cancellations or disputes, refunds will be governed by our Refund Policy.

9. Limitation of Liability

To the maximum extent permitted by law:

  • PurnTech is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the platform.

  • We do not guarantee uninterrupted or error-free service.

  • PurnTech disclaims responsibility for acts or omissions of vendors or delivery partners.

10. Termination

PurnTech may terminate or suspend access to the platform at any time, without notice, for violations of these terms or any harmful conduct.

11. Modifications

PurnTech may update or revise these Terms of Use at any time. Continued use of the platform after such updates constitutes your acceptance of the new terms. Please review this page periodically.

12. Governing Law & Jurisdiction

These Terms are governed by the laws of India. All disputes are subject to the exclusive jurisdiction of the courts of New Delhi, Delhi, India.

Need Help ?

Contact us at for questions related to refunds and returns.

📧 store@gulakfin.in 📞 (+91) 946 097 8726 💬 Or use the Support/Help Center on our website.